WHAT OUR FIELD TEAM STANDS FOR:
We work in a unique business with a very special client. We get to share one of life’s most amazing adventures with our client! Everything we do is for our Mom2Be, and our store teams are at the heart of her experience. We are ambitious, performance driven team members who foster a winning culture that inspires others to create and deliver an amazing experience during each and every interaction.
Position & Objectives Summary:
Your Newest Journey Starts Here! You are a brand ambassador, and an advocate for the culture of our Company. Our culture sets us apart and influences everything that we do. We care about a culture of greatness. Culture is the true identity of our Company, and it’s the personality of our organization. Culture shapes team member, client, and partner behavior.
At Destination Maternity, we have a unique way of being able to expand our footprint beyond our Owned stores. We have the ability to partner with some of the best department stores across the US, therefore we thoughtfully select and sell assortments catered precisely to fit the needs of the department store client.
As a valuable member of our Leased team, the Merchandise & Sales Coordinator (MSC) is responsible for supporting the sales and operations within our Leased partner location.
Our Field Goals:
-Deliver an amazing experience during every interaction.
-No matter what she is coming in for, surprise and delight her by delivering what makes us unique.
-Foster a winning culture that inspires our teams to deliver the +1 Experience.
-Attract, develop, and retain best in class leaders who own and deliver their business results.
-Establish career growth opportunities at all levels.
-Support a culture where team members seek to improve each and every day, evaluate their business, and react to achieve results.
-Know your business, what drives it, and how to maximize it.
What does success look like for a Merchandise & Sales Coordinator?
-Be a brand ambassador and keep our Mom2Be in mind; always stop any tasking and assist clients, or potential clients, when they enter the department.
-Ensure brand integrity of the Leased location; all visual and marketing directives follow Company and/or Leased partner standards; ensure all promotional sign changes are executed timely, and ensure all transfers, prices changes, damages and/or markdowns are completed within the required timeframe. Always keep the Mom2Be’s shopping experience at top of mind and ensure optimum product presentation on the sales floor.
-Maintain an in-depth knowledge of all merchandise within each Leased location. Understand product knowledge, product value and the differences in assortments.
-Communicate all business opportunities or needs to Leased District Manager, Leased Area Manager, Base Store Manager or if applicable, the appropriate Leased partner contact.
-Develop and maintain relationships with the Leased store team.
-Success is measured by the following KPIs: % LY, % Plan, Marketing/Visual Presentation & Standards.
Sales and Operations
-Adhere to all policies and procedures of both Destination Maternity and the Leased partner.
-Participate in Leased partner store meetings as needed.
-Connect your team with the overarching Company and Field Goals. Keep these goals alive in your everyday work and communication.
-Success is measured by the following KPIs: % LY, % Plan, % LY, and other business metrics, operational standards such as % shrink, and operational assessments.
-Prior retail experience required. Specialty, leased, or fashion apparel experience preferred.
-High school diploma or equivalent required.
-Flexible schedule required, including the ability to work nights, weekends and holidays.
-Ability to travel based on business needs between multiple locations, if applicable.
-Understand business metrics.
-Excellent time management and organizational skills.
-Self-motivated, independent leader.
-Ability to be mobile in a store including standing, walking, bending, squatting, kneeling, reaching and/or twisting for up to 8 hours or more per day.
-Simple grasping, pushing, pulling, lifting and/or carrying things that weigh up to 40 pounds.